All DecenTrialz login sessions are time-limited for user security. If your session times out or the OTP becomes invalid, you’ll be logged out and must restart the process.
Common reasons for login expiration
- OTP not entered within the allotted time window (typically 5 minutes)
- Browser left idle or minimized for too long
- Multiple login tabs or devices used simultaneously
- Session token expired due to inactivity
Steps to fix it
- Close all browser tabs where DecenTrialz is open
- Revisit https://decentrialz.com and begin the login again
- Request a fresh OTP and complete the process within 5 minutes
- Do not refresh the page or use the back button after entering the OTP
Key Note:
Each OTP is valid for one session only. For your protection, we do not allow re-use of expired or partially used OTPs.
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